The consumer still requires one thing more than anything else:
Excellent quality service delivery
Genuine and advanced primary eye health care
Affordability to quality products that address their visual needs
Convenience and ease of access to your products, services and solutions
As your business keeps evolving, the consumer also evolves.
Never become complacent when it comes to how you manage them.
Eyecare has different components to it, namely; an educational, health and retail component. In this article we give a breakdown of the consumer in terms of the different management styles of the patient, the customer and the client.
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